ACH Tokenization Errors with Virtuous Payments

Minor incident Donation Page Donor Portal
2022-10-04 06:44 PST · 3 hours, 4 minutes



Issue is fully resolved.

October 4, 2022 · 09:48 PST

A fix has been deployed. We are monitoring to confirm the issue is resolved.

October 4, 2022 · 09:08 PST

We have been notified of an increase in ACH tokenization errors with our upstream processor affecting the ability to add or update an ACH payment method with Virtuous Payments. We are monitoring for updates.

October 4, 2022 · 08:15 PST

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