Virtuous Payments Donation Processing Issue Resolved: Update on 4/11 Incident
Minor incident
Donation Page
2023-04-11 00:42 PDT
· 5 hours, 49 minutes
Updates
Retroactive
April 11, 2023 · 06:50 PDT
On the morning of 4/11, donation processing through the internal Virtuous Giving API experienced temporary disruptions due to a route ambiguity exception. The issue affected RaiseDonors and Virtuous Volunteers but has since been resolved by our team. We apologize for any inconvenience and appreciate your understanding.
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