Recurring Gift Sync Delays from Raise to CRM+
Minor incident
Admin Dashboard
Donation Page
API
Donor Portal
2026-02-18 07:16 PST
· 6 hours, 51 minutes
Updates
Resolved
February 18, 2026 · 14:01 PST
The issue preventing recurring gifts from syncing from Virtuous Raise to Virtuous CRM has been resolved. Recurring gifts are now syncing as expected.
Update
February 18, 2026 · 11:57 PST
We have identified the cause of the issue preventing recurring gifts from syncing from Virtuous Raise to Virtuous CRM. Our engineering team is actively working on a fix.
We will provide another update once the fix has been deployed or if timelines change.
Issue
February 18, 2026 · 11:16 PST
We are currently investigating an issue preventing recurring gifts from syncing from Virtuous Raise to Virtuous CRM. One time donations are processing and syncing normally.
Our engineering team is actively working toward a resolution and we will provide updates as more information becomes available.
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